Winter Sale

Use the code WINTER15 to redeem your 15% discount – only valid for new bookings with arrivals in January.

Last-minute Sale: Use the code WINTER15 to redeem your 15% discount – only valid for new bookings with arrivals in January.

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FAQ

On this page you’ll find all the practical information you need for a relaxed stay at Hutstuf in La Roche-en-Ardenne or Bertogne. From check-in and check-out times to what’s included in your hut, parking, accessibility and how to reach us – everything is gathered here in one place. We also answer the most frequently asked questions about bookings, payment, cancellation, pets, children and what you should bring yourself. Whether you’re staying in the middle of nature in Bertogne or close to lively La Roche-en-Ardenne, this FAQ will help you prepare your trip without stress. If you still have a question after reading this page, you can of course always contact us – we’re happy to help you make your stay at Hutstuf as comfortable as possible.

FAQ

How many guests can stay at one hut?

Every hut is designed for a maximum of two adults and two children.

Where can I check the availability and make a reservation?
You can easily check availability and make a reservation directly on our official website: www.hutstuf.com. There you’ll always find the most up-to-date overview of available dates for our huts in La Roche-en-Ardenne and Bertogne, and you can complete your booking in just a few steps. When you book via our own website, you also benefit from our Best Price Guarantee – you won’t find a better rate for Hutstuf anywhere else.
Is there a minimum length of stay at Hutstuf?

The minimum stay is set at 2 nights.

Occasionally and on request we open our calendars for a one night stay if there is a spot available among other bookings. We share this data via our social media.

At what time is the check-in and check-out at Hutstuf?

Check-in starts at 17:00, check-out is at 11:00.

Is there a private parking space?

Every hut has one parking spot on a shared parking space with an e-charger for your electrical car.

Do I have to bring my own linen?

Everything you need will be provided: fresh towels, bed linen and kitchen cloths. Toilet paper and shower gel, hand wash and shampoo will be there as well. For your use of sauna or hottub, slippers will be available.

Can I bring my pet to Hutstuf?

We do not allow pets in our huts for hygienic reasons (we do love them though).

What’s included in the kitchen equipment?

The kitchen has everything you need to prepare a nice meal:

  • Induction stovetop, fridge with a small freezer, oven, dishwasher

  • cooking equipment: pots and pans, kitchen tools, olive oil, salt & pepper

  • dishes, plates and cutlery

  • a nespresso coffeemachine and a water kettle, coffee & tea

What’s included in the bathroom equipment?

Toilet paper, shower gel, hand wash, shampoo and a hairdryer. For your sauna visit or use of the hottub, slippers will be available.

What’s included in the spa?

Our huts in La Roche (Owl, Fox, Eagle and Beaver) and our cabins Boar, Deer and Lynx in Bertogne have each a private sauna, outdoor shower and lounging chairs.

The Weasel, The Racoon and The Badger in Bertogne have a wood fired hottub and a lounge bed on their terrace.

The use of sauna/hottub is included in the price. Wood is available on site for the hottub.

Can I bring my BBQ?

Unfortunately, we cannot allow BBQ’ing at our huts, due to the entire wooden construction.

For the same reasons, you cannot bring a fryer, fondue or gourmet set or candles.

Can I sit/eat outside?

Every hut has its own terrace with wellness zone.

The Fox and the Owl in La-Roche-en-Ardenne have an extra shared terrace with a large dining table. Here you can enjoy eating outside. All other huts have a large dining table on their private terrace.

You didn’t find the information you were looking for?

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