This statement governs our privacy policy with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by third parties (collectively, “Services”) (“Authorized Customers”).
Last update: 2023 , January 12
“Personally Identifiable Information”
refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, email address and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.
What Personally Identifiable Information is collected?
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers:
to make a booking, you must provide your contact details. You need to enter the specified contact data (name, address, phone number, email address) as well as the data concerning the booking (stay period, number of guests). We also save your booking date and time.
to buy a gift card, you must provide your contact details. You need to enter the specified contact data (name, address, phone number, email address). Optionally, you can enter the recipient's name and email address.
What organizations are collecting the Information?
In addition to our direct collection of information, our third party service vendors (such as credit card companies, banks) who may provide such services as credit, insurance may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.
All our payments are processed by the third party Stripe (stripe.com):
Stripe Payments Europe Limited
1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, IrelandThe personal data collected when a booking is made will be forwarded to the following third party:
Smoobu GmbH (Smoobu.com is a software for rental owners)
Pappelallee 78/79, 10437 Berlin, Germany
How does the Site use Personally Identifiable Information?
We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. The information you provide on our website by making a booking, including notes, are Personally Identifiable Information and are processed and used by us to ensure the processing of the booking and the provision of the requested service. We also use your data to provide you with information relevant for the booking or during the stay. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.
With whom may the information may be shared?
We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors. We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf.
How is Personally Identifiable Information stored?
Personally Identifiable Information collected by Hutstuf is securely stored and is not accessible to third parties or employees, except for use as indicated above.
What choices are available regarding collection, use and distribution of the information?
Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at warm@hutstuf.com.
Are Cookies used on the Site?
A Cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the Website each time the visitor returns. We use Cookies to obtain information about the preferences of our Visitors and the services they select. Please read more on our cookie policy page. Visitors who do not wish to have Cookies placed on their computers should set their browsers to refuse Cookies before using, with the drawback that certain features of website may not function properly without the aid of Cookies.
Cookies used by our service providers
Our service providers use Cookies and those Cookies may be stored on your computer when you visit our website.
What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?
Hutstuf has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need to know basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information.
Disclosure of Personally Identifiable Information to comply with the law
We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.
How does the Site keep Personally Identifiable Information secure?
All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.
How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at warm@hutstuf.com.
Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?
We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting us at warm@hutstuf.com. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.
Your rights
These are summarized rights that you have under data protection law
The right to access
The right to rectification
The right to erasure
The right to restrict processing
The right to object to processing
The right to data portability
The right to complain to a supervisory authority
The right to withdraw consent
What happens if the Privacy Policy changes?
We will let our Visitors and Authorized Customers know about changes to our Privacy Policy by posting such changes on the Site. However, if we are changing our Privacy Policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.
Links
Our Website may contain links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.